Privacy Policy for Munthivora

Get to know how we protect your privacy and keep your data confidential according to South African law.

What information we collect

We only collect information you provide or that’s needed for our services.

• Basic personal information, such as your name and contact details, shared when contacting us or joining our community.
• Details you give by filling in forms or participating in community discussions, such as your creative interests.
• Usage data, including the pages you visit and the resources you access within our site.
• Information about device, browser, and location, which helps us better tailor your experience.

How we use your information

We use your information only to improve your experience and provide creative services.

• To respond to your requests, answer your questions, or provide community support.
• To personalise your experience and recommend content that fits your creative interests.
• To analyse platform performance and enhance service features.
• To ensure compliance with legal requirements and for secure operation.

Legal grounds for processing

Our processing follows the South African Protection of Personal Information Act (POPIA).

We process your data based on your consent, a contract with you, or to meet our legal obligations. You always control your information.

Sharing information

We do not sell your data. Information may be shared with trusted providers for service delivery.

• With technology partners who provide technical support, strictly for operational needs and under confidentiality agreements.
• With legal authorities if required, to comply with South African law and ensure safety.
• With our team to help answer your queries or support your requests, always with discretion.

Data security

We store your personal data securely, using technical and organisational measures to guard against misuse, loss, or unauthorised disclosure. Regular reviews maintain our protections. However, no online transmission is ever fully secure, so we encourage careful information sharing and promptly address reported issues.

Your rights

You may review, update, or remove your data at any time.

• Request access to your data or a copy of what we store about you.
• Ask us to update, correct, or delete your personal information if it’s incomplete or incorrect.
• Withdraw consent at any time where we rely on it for processing your information.
• Raise concerns or lodge complaints about data handling practices with the Information Regulator.

Cookies and tracking

We use cookies to enhance your browsing experience and analyse site traffic. You can manage cookies via your browser settings.

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Contact us

If you have questions about your privacy or this policy, please reach out for further information.

Policy changes notification

We will update this policy if legal or service changes occur. Review the date below to see when it was last revised.